We want you and your furry friend to be delighted with your Paws & Tails products. If you’re not completely satisfied with your order, you may return it within 30 days of delivery for a full product price refund.

Conditions:
To be eligible for a return, the item must be unused, undamaged, and in its original packaging. Pet food must be unopened and in a resalable condition.

How to Return:
To start your return, please email us at [email protected] or call us directly at +1 (713) 555-0471. Provide your order number and a brief description of the item you’d like to return.

We will respond promptly with instructions for sending back your item safely.

Refund Timeline:
Once we process your return, your original form of payment will be credited within 5-10 business days.