At Paws & Tails, we respect your privacy and are committed to protecting your personal data. We want you to know exactly what information we collect, how we use it, and the measures we take to keep it safely secured.

Information We May Gather:
We may collect your name, delivery address, phone number, email, and payment details when you place an order or create an account with us. We may also gather technical information — for example, your IP address or the device you’re using — to help us provide a smooth, personalized service.

How We Use Your Information:
Your data is primarily used to process orders, handle payments, respond to inquiries, and keep you informed about delivery timelines and promotions. If you opt in to marketing messages, we may send you special promotions or announcements about products we think you and your pet will love.

How We Keep Your Information Safe:
We employ reasonable physical, administrative, and technical safeguards to protect your data from unauthorized disclosure, theft, or fraud. All payments are routed through a trustworthy and encrypted service to maximize financial security.

Third-Party Partners:
We do not sell or trade your information. We may, however, share your data with delivery services or payment processors — and only to the extent necessary to complete your transactions safely and efficiently.

Your Rights:
If you wish to view, update, or erase your data, please contact us directly at [email protected].

Policy Revisions:
This Privacy Policy may be updated from time to time to reflect legal or operational requirements. We encourage you to check back regularly for the most up-to-date information on how we handle and protect your data.